Click and Collect
When can I collect my order?
How long do I have to collect my order?
What do I need to bring with me to collect my order?
Can someone else collect my order?
Can I cancel my order?
Can I amend my billing address?
My address is incorrect, can I amend it?
Can I cancel an order?
My order has been shipped but I've not yet received it
My order is on hold, what do I do?
I did not receive an order confirmation
When can I expect my order?
I received my order, however not everything I ordered has arrived
I received an incorrect product
The item I ordered is not as expected
The product is different to how it was advertised
The product is a different colour
Damaged in Transit
My order arrived damaged, what do I do?