Once you place your order, you can expect to receive an order confirmation email within approximately 15 minutes.

However, if you find that a significant amount of time has elapsed and you still have not received your confirmation email, it is advisable to first check your Spam or Junk mail folders to ensure that the email did not inadvertently end up there. If you have confirmed that it is not in those folders and you still do not have your confirmation, we encourage you to contact us for assistance. Please provide the following information to help us assist you more effectively:

• Name on Order:
• Order Number (if known):
• Method of Payment:
• Date of purchase:

Once our Customer Service team has received the above information, they will get in touch with you to organise a solution.