In-Store:

If you bought an item from one of our retail store, you can only return it at the store as long as you fulfill all the specified conditions:

• The return takes place within 14 days of purchase
• Goods are "as new" and in re-sellable condition
• You are able to provide a proof of purchase

Once you meet the requirements mentioned above, you will have the option to receive either an exchange or a Gift Card.

Online:

You have 30 days from the date of purchase to return an item for change of mind that's been purchased online. You must first contact us via this form and obtain a Return Authorisation (RA) Number. Without a RA Number, your return may be rejected.

Please note - we do not cover the cost of delivery where products are being returned due to change of mind.

You must meet the following requirements:

• You are able to provide a bank statement or receipt as proof of purchase
• Goods are "as new" and in re-sellable condition
• You have obtained an Return Authorisation Number
• Goods are returned within 30 days

The refund will be issued once our warehouse team has inspected the goods and confirmed they are in a condition suitable for resale.